Work/Life Balance for Better Performance

Work/Life Balance for Better Performance

Target Audience: Managers who have had difficulty managing employees w hoseperformance was adversely affected by personal issues. Challenge: “I’m really conflicted because I have a great employee whose performance has been suffering for a while. I know that he is dealing with some serious family matters that require his presence. I don’t want to be unkind to him when he is already overwhelmed and vulnerable, […]

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When to Adjust Your Management Style

When to Adjust Your Management Style

Target Audience: Managers who have been frustrated when their management approach was ineffective. Challenge: “I’m exhausted! It seems like an uphill battle any time I try to get my employees to do anything but the minimum. I’m the manager, but they pay more attention to a senior employee than to me! They are constantly arguing about which projects should take priority. Since they don’t listen […]

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Now Hear This!

Now Hear This!

Target Audience: Managers who have experienced negative consequences because they didn’t listen well. Challenge: “As soon as he started talking in his usual monotone, I tuned him out and starting thinking about what else I needed to get done that day. Later, when the exact situation he had been describing happened, I had no idea how he had recommended that I handle it. So I […]

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Helping Employees Buy-In to Changes

Helping Employees Buy-In to Changes

Target Audience: Managers who have had difficulty implementing changes because theywere unable to gain employee buy-in to those changes- and who  are faced with a current need to implement new change initiatives. Challenge: “We need to change our procedures to streamline our operations, butalthough I sent my employees to training in the new procedures, they persist in doing things the way they have always been […]

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Getting to the Root of Problems

Getting to the Root of Problems

Target Audience: Managers who have had bad experiences coming up with solutions that were ineffective and possibly made the initial problems worse. Challenge: “It’s a nightmare! We discussed the problem and made a decision regarding how to resolve it. But when we implemented the solution, it didn’t solve the initial problem and it ended up creating more problems! Now we’re back where we started and […]

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Feeling Comfortable with Delegation

Feeling Comfortable with Delegation

Target Audience: Managers who have difficulty delegating authority to their staff. Challenge: “The very idea of delegating responsibilities to my employees makes me deeply uncomfortable. If I assign a task, I immediately lose control over how well or how poorly the task is performed. Since I’m ultimately responsible for the result, I don’t want to leave my reputation and credibility at risk. It is much […]

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Creating a Positive Work Environment

Creating a Positive Work Environment

Target Audience: Managers who have inherited negative work environments with poor employee morale. Challenge: “Even I get depressed when I walk into our department. There is none of that energy and enthusiasm I’ve seen in other departments. Teamwork is nonexistent and I continually have to mediate conflicts between my employees. I keep losing staff left and right. Either they promote or transfer out, or in […]

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